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  DOI Prefix   10.20431


 

International Journal of Research in Tourism and Hospitality
Volume 4, Issue 2, 2018, Page No: 32-35
http://dx.doi.org/10.20431/2455-0043.0402004

The Impact of Motivation on the Performance of Employees in a Hospitality Establishment - A Case Study of Chariot Hotel Buea

Evaristus Nyong Abam, MSc

Catholic University Institute of Buea, College of Business, Department of Tourism and Hospitality Management, Cameroon

Citation : Evaristus Nyong Abam MSc, The Impact of Motivation on the Performance of Employees in a Hospitality Establishment - A Case Study of Chariot Hotel Buea International Journal of Research in Tourism and Hospitality 2018, 4(2) : 32-35

Abstract

Motivation is an important factor which brings employees satisfaction and this can be done by keeping into mind and framing an incentive plan for the benefit of the employees. Stability of workforce is very important from the point of view of reputation and goodwill of a concern. The employees can remain loyal to the enterprise only when they have a feeling of participation in the management and the skills and efficiency of employees will always be of advantage to employers as well as employees as this will lead to a good public image in the market which will attract competent and qualified people into a concern. Job incentives which are also called as a stimulus to greater action should be given in addition to employees' wages. This additional remuneration or benefit to an employee in recognition of achievement or better work will spur the zeal in the employees for better performance. In tourism establishment businesses or other businesses, a combination of financial and non- financial incentives can help together in bringing motivation and enthusiasm to workers or employees.


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