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  DOI Prefix   10.20431


 

International Journal of Research in Tourism and Hospitality
Volume 4, Issue 1, 2018, Page No: 18-26
http://dx.doi.org/10.20431/2455-0043.0401003

Job Performance and Job Satisfaction: Roles of Organizational Commitment and Psychological Contract

Cheng-Wei Che1,Pei-Ling Tsui2,Ming-Chih Chen3,Ching-Sung Lee4,Yen-Cheng Chen5

1.Graduate Institute of Business Administration, Fu Jen Catholic University, Taiwan.
2.Department of Hospitality Management, National Taitung College, Taiwan.
3.Department of Restaurant, Hotel and Institutional Management, Fu Jen Catholic University, Taiwan.
4.Department of Applied Science of Living, Chinese Culture University, Taiwan.

Citation :Cheng-Wei Che,ey.al, Job Performance and Job Satisfaction: Roles of Organizational Commitment and Psychological Contract International Journal of Research in Tourism and Hospitality 2018, 4(1) : 18-26

Abstract

This study empirically examined the relationship between job satisfaction and job performance of employees through the mediating effect of psychological contract and organizational commitment in the context of hospitality. Specifically, this study applied regression and Sobel test technique to identify these effects. The results of the analysis confirmed the relationships between our proposed variables. This result suggests that job satisfaction is a key factor in our explanatory model of job performance, in which job satisfaction generates positive effect and passes it onto job performance directly and indirectly. Psychological contract and organizational commitment are important mediators in the relationships between job performance and job satisfaction.


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