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  DOI Prefix   10.20431


 

International Journal of Research in Tourism and Hospitality
Volume 3, Issue 3, 2017, Page No: 7-15

Assessing the Factors Affecting Workers Commitment in Hotel Industry in the Bolgatanga Municipality of Ghana

John Adanse, Leticia Touh Yamga, Christina Abi Atinga

Department of Hospitality Management, Bolgatanga Polytechnic, Bolgatanga,Upper East Region, Ghana.

Citation :John Adanse, Leticia Touh Yamga, Christina Abi Atinga,"Assessing the Factors Affecting Workers Commitment in Hotel Industry in the Bolgatanga Municipality of Ghana" International Journal of Research in Tourism and Hospitality. 2017;3(3): 7-15.

Abstract

This research work assesses the factors that influence organisational commitment among workers in the hotel industry, a case study of selected hotels in Bolgatanga municipal. The main objective was to assess the factors influencing organisational commitment among workers in the hotel industry. The researcher adopted the purposive sampling method to choose fifty (50) respondents from five selected hotels (Ex-Tee Hotel, Tap Hotel, Premier Lodge Hotel, Blue Sky Hotel and Black Star Hotel) in Bolgatanga Municipality. The study revealed that work and demographic characteristics have an effect on different dimensions of organisational commitment. It was recommended that management in the hotel industry should encourage employees to build optimistic attitude in their personality which would automatically increase their commitment. Also, the working environment and having the right tools should be the concern of hotel managers. It was recommended that the gender and educational level of the workers in the hotel industry be of great concern to the hotels since this has an impact on workers turnover and overall commitment.


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